Privacy Statement

Privacy Statement

Flanner and Buchanan is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Flanner and Buchanan Web site and governs data collection and usage. By using the Flanner and Buchanan website, you consent to the data practices described in this statement.

Collection of your Personal Information

Flanner and Buchanan collects personally identifiable information, such as your  e-mail address, name, home or work address or telephone number. Flanner and Buchanan also collects anonymous demographic information, which is not unique   to you, such as your ZIP code, age, gender, preferences, interests and  favorites.

There   is also information about your computer hardware and software that is   automatically collected by Flanner and Buchanan. This information can  include: your IP address, browser type, domain names, access times and   referring Web site addresses. This information is used by Flanner and   Buchanan for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Flanner and Buchanan Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Flanner and Buchanan public message boards, this information may be collected and used by others. Note: Flanner and Buchanan does not read any of your private online communications.

Flanner and Buchanan encourages you to review the privacy statements of Web sites you   choose to link to from Flanner and Buchanan so that you can understand how   those Web sites collect, use and share your information. Flanner and Buchanan   is not responsible for the privacy statements or other content on Web sites   outside of the Flanner and Buchanan and Buchanan Group Inc. family of Web sites.

Use of your Personal Information

Flanner and Buchanan collects and uses your personal information to operate the Flanner and Buchanan Web site and deliver the services you have requested. Flanner and Buchanan also uses your personally identifiable information to inform you   of other products or services available from Flanner and Buchanan and its affiliates. Flanner and Buchanan may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Flanner and Buchanan does not sell, rent or lease its customer lists to third parties. Flanner and Buchanan may, from time to time, contact you on behalf   of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Flanner and Buchanan may share data with trusted partners to help us perform statistical analysis, send you email or   postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Flanner and Buchanan, and they are required to maintain the confidentiality of your information.

Flanner and Buchanan does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Flanner and Buchanan keeps track of the Web sites and pages our customers visit within Flanner and Buchanan, in order to determine what Flanner and Buchanan services are the most popular. This data is used to deliver customized content and advertising within Flanner and Buchanan. to customers whose behavior indicates that they are interested in a particular subject area.

Flanner  and Buchanan Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Flanner and Buchanan or the site; (b) protect and defend the rights or property of Flanner and Buchanan; and, (c) act under   exigent circumstances to protect the personal safety of users of Flanner and Buchanan, or the public.

Use of Cookies

The  Flanner and Buchanan Web site use “cookies” to help you personalize  your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One   of the primary purposes of cookies is to provide a convenience feature to   save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Flanner and   Buchanan pages, or register with Flanner and Buchanan site or services, a  cookie helps Flanner and Buchanan to recall your specific information on   subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Flanner and Buchanan Web site, the information you previously provided can be retrieved, so you can easily use the Flanner and Buchanan features that you customized.

You  have the ability to accept or decline cookies. Most Web browsers  automatically accept cookies, but you can usually modify your browser setting   to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Flanner and Buchanan services or Web sites you visit.

Security of your Personal Information

Flanner and Buchanan secures your personal information from unauthorized access, use or disclosure. Flanner and Buchanan secures the personally identifiable information   you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Flanner  and Buchanan will occasionally update this Statement of Privacy to reflect company and customer feedback. Flanner and Buchanan encourages you to  periodically review this Statement to be informed of how Flanner and Buchanan is protecting your information.

Contact Information

Flanner and Buchanan welcomes your comments regarding this Statement of Privacy. If you believe that Flanner and Buchanan has not adhered to this Statement,  please contact Flanner and Buchanan at We will use commercially   reasonable efforts to promptly determine and remedy the problem.